Digital Product Refund Policy
Last updated: August 28, 2026
MBS Learn publishes and sells downloadable digital books, guides, and related educational resources.
Digital purchases
Because our products are delivered digitally and customers receive access to downloadable files after purchase, digital purchases are generally non-refundable once the files have been successfully delivered or downloaded.
If something goes wrong
We want customers to receive what they paid for. Please contact us if:
• you were charged more than once for the same purchase;
• you did not receive access to your purchased files;
• a download link does not work;
• a purchased file is corrupted or cannot be opened; or
• you received the wrong digital product.We will investigate the issue and, where appropriate, provide a replacement download, technical assistance, or a refund.
Refund requests
If you believe a refund is appropriate, please contact MBS Learn within 14 days of purchase and include your order number and the email address used for the purchase.
Refund eligibility will be assessed based on the circumstances of the purchase and applicable consumer-protection laws. Nothing in this policy limits any rights you may have under applicable law.
Change of mind
Because downloadable products can be accessed immediately after purchase, we generally do not provide refunds solely because a customer changes their mind after receiving or downloading the product, except where required by applicable law.
Contact
For purchase or refund assistance, please contact MBS Learn through our Contact page.
MBS Learn
Practical Guides for Everyday Confidence